Terms of service

Terms of Service

Last updated: May 30, 2026

OVERVIEW

This website is operated by Furpaw LLC. Throughout the site, the terms "we", "us" and "our" refer to Furpaw LLC. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted. Credit card information is always encrypted during transfer over various networks.

SECTION 3 - ACCURACY OF INFORMATION

We strive to provide accurate and up-to-date information on our website, but we do not warrant that all information is complete, accurate, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

SECTION 4 - PRODUCTS AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any product or service without notice. We have made every effort to display as accurately as possible the colors and images of our products, but we cannot guarantee that your computer monitor's display will be accurate.

SECTION 5 - ORDER ACCEPTANCE

We reserve the right to refuse or cancel any order you place with us for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud. In the event that we cancel an order, we will notify you by email and refund any amount already paid.

SECTION 6 - BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers/expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 7 - THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party websites and do not warrant and will not have any liability or responsibility for any third-party materials or websites.

SECTION 8 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
  • For any unlawful purpose
  • To solicit others to perform or participate in any unlawful acts
  • To violate any international, federal, provincial or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability

SECTION 9 - DISCLAIMER OF WARRANTIES

Our website and products are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. We do not warrant that our service will be uninterrupted, timely, secure, or error-free.

SECTION 10 - LIMITATION OF LIABILITY

In no case shall Furpaw LLC, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, special, punitive, or consequential damages of any kind, arising from your use of any of the service or any products procured using the service.

SECTION 11 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Furpaw LLC and our parent, subsidiaries, affiliates, partners, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service.

SECTION 12 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Florida, United States.

SECTION 13 - CHANGES TO TERMS OF SERVICE

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

SECTION 14 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:
  • Email: shop@furpaw.us
  • Phone: (727) 578-2948
  • Address: 5411 International Dr, Orlando, FL 32819
  • Support Hours: Monday-Saturday 11:00 AM - 5:00 PM ET, Sunday 12:00 PM - 4:00 PM ET